Frequently Asked Questions

  • A pedorthist does not need a prescription in order to perform an assessment, craft shoe modifications, or to dispense custom orthotics. Most insurance and benefits providers do however require a valid prescription in order to process your claim.

  • We do not directly bill insurance providers. You would be paying Barks Pedorthics then approaching your insurance provider for reimbursement. Typically they will require three pieces of documentation:

    A receipt for the pedorthic services, which we will provide.

    A copy of a biomechanical assessment with a gait analysis, which we will provide.

    And a prescription from a doctor which you can get from your family doctor or a walk-in clinic. Our pedorthist can provide you with a note to take into the doctor with the necessary information that they would need to write a prescription for you.

  • If you are covered by NIHB, OW, ODSP or are going through WSIB please contact us directly as there will likely be unique coverage options available in your case.

  • We make all of our pedorthic devices ourselves in Evan's home town of Ingersoll. Modifications to orthotics may be done either onsite right where you need them or in our Ingersoll fabrication lab.

  • Our turnaround time is typically one week.

  • Give us a call and our pedorthist will be able to come out to you and make adjustments to your orthotics. We make our orthotics from scratch, so whatever needs to be done with them to ensure that they can keep up with you is something that we can make happen. Often this can be done onsite, however some modifications or repairs would need to be done in our fabrication lab in Ingersoll.

  • We do not have a brick and mortar clinic location.

    We will come to you wherever you are in Brant, Oxford, and Middlesex counties; the region of Waterloo; and the Hamilton-Wentworth area. All we need is enough room to have a seat for a conversation and a bit of space to observe you walk.

    Not sure if we can see you? Give us a call and we will let you know.

  • If you have any other questions please give us a call at 519-717-3464 or email us at appointments@barkspedorthics.ca